What are your business hours?

Important Notice About Using Help Please read this section carefully to insure you get the help you need as fast as possible.

Regardless of the challenge you may be experiencing, rest assured that your question is very important to us. Moreover, helping you find the solution and the assistance you need is just as important. Support tickets are answered within 24 to 48 hours, usually a lot sooner.

We are available during normal business hours Monday through Friday from 9 am - 5 pm Pacific Standard Time.

We Follow The U.S. National Holiday Schedule & We are closed for business on the following days:

Martin Luther King, Jr. (3rd Monday in Jan)
Washington’s Birthday (3rd Monday in Feb).
Valentine’s Day (February 14)
Presidents Day (Feb 17th)
Memorial Day (Last Monday in May)
Independence Day (July 4)
Labor Day (1st Monday in Sept)
Columbus Day (2nd Monday in Oct)
Veterans Day (Nov 11)
Thanksgiving Day (4th Thursday in Nov)
Christmas Break (Dec 23 – Jan 3rd)