Im Income Labs

When can I expect a response?

Please note, when you submit a help desk ticket, it may take up to 2 business days to get a reply back in normal circumstances. You may not get a reply on the weekend. While we still try to get back to you same day, please understand that there are certain circumstances that may create a back log. Some tickets are beyond the scope of expertise of the General Help Desk Staff and may require the involvement of a specialist or programmer. If this is the case, they will respond to you to let you ...

When should I create a support ticket?

This support desk is to help you with any technical issues that you may be having with this websites or one of the products contained herein. Examples might be a dead link or a video not working. This help desk is not meant to be used for coaching or assistance in building your internet business. If you feel that this website or product is not functioning properly then please report the problem by submitting a ticket.

What is your response time to answer my ticket?

Any ticket you submit will be replied to. It is impossible for a ticket to go unanswered. Please do not post a duplicate ticket for the same reason. This will only have 2 people working on your ticket at 2 different times and can actually create a delay in response to you. If you have a delay in your response time out side of the times posted, you can email: support@imincomelabs.com (mailto:support@imincomelabs.com) Finally, when creating a support ticket, please be as detailed as possible. G...

What are your business hours?

Important Notice About Using Help Please read this section carefully to insure you get the help you need as fast as possible. Regardless of the challenge you may be experiencing, rest assured that your question is very important to us. Moreover, helping you find the solution and the assistance you need is just as important. Support tickets are answered within 24 to 48 hours, usually a lot sooner. We are available during normal business hours Monday through Friday from 9 am - 5 pm Pacific Stand...